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  1. Threshold Care
  2. Troubleshooting
  3. Device Functionality

Device Functionality

  • Motion may still show in the app after a reset
  • Why is my app reporting motion when my plugs are unplugged?
  • Understanding Unknown Motion
  • Adjusting sensitivity to reduce excessive motion alerts
  • Steps to take when unknown motion or no motion is detected
  • How to submit a log
  • Connecting my motion Wi-Fi sensing plugs to my mesh network
  • Checking if your device is broken and requires a warranty replacement
  • My Zone isn’t working right. What are common errors that could cause this?
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