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  1. Threshold Care
  2. Troubleshooting

Troubleshooting

Device Functionality

  • Motion may still show in the app after a reset
  • Why is my app reporting motion when my plugs are unplugged?
  • Understanding Unknown Motion
  • Adjusting sensitivity to reduce excessive motion alerts
  • Steps to take when unknown motion or no motion is detected
  • How to submit a log
See all 9 articles

App Functionality

  • Troubleshooting Circle of Care

Device Reset

  • Understanding the blue light during a factory reset
  • How to reset your Wi-Fi motion sensing plug
  • How to factory reset a Motion Wi-Fi Sensing Plug
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