To check if your device is online, follow these steps:
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Check the Threshold App:
- Open the app and navigate to Settings > Manage Devices. The online/offline status of your devices is located here.
- Keep in mind that it can take up to 15 minutes for the app to update if your plug has recently lost connection.
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Troubleshoot Offline Devices:
- If your plug appears offline, try unplugging it from the outlet.
- Wait for about 5 seconds, then plug it back in.
- If the LED light slowly pulses blue for several minutes, this means your device is in pairing mode and is not currently connected to any network.
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LED Indicator:
- Note that the LED light primarily shows whether the plug is allowing power to pass through. It does not indicate the device's connectivity status to your network.