Austin G.

  • Total activity 117
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Activity overview

Latest activity by Austin G.
  • Austin G. created an article,

    How to Use the Motion Graph Snapshot Feature

    The Snapshot feature lets you capture a picture of motion data as it appears in the Motion Graph and use your device’s built-in tools to save or share it. Whether the graph is displayed on the Dash...

  • Austin G. created an article,

    Understanding Messages

    The Messages tab in the Threshold app stores system messages related to motion activity and the status of devices and Zone within a Residence.There are two types of messages that can appear in the ...

  • Austin G. commented,

    Official comment

    Hello Lulu,  I didn't want your entry here to go uncommented on.  You submitted a different post about the issue you are reporting here.  I am going to share my reply on that post below for you to ...

  • Austin G. commented,

    Official comment

    Hi, Lulu!Thank you so much for reaching out.First, I want to sincerely apologize for how long it took us to respond here. Your community post was unfortunately not routed to our team the way it sho...

  • Austin G. commented,

    Official comment

    Hi, Karyn!Thank you so much for reaching out.First, we’re truly sorry for the delayed response here. We've discovered a misconfiguration on our platform that led to your post not going into our inb...

  • Austin G. created an article,

    Troubleshooting Push Notifications for Morning Check-In

    If you’re expecting a push notification from Morning Check-In and don’t receive one, it’s usually related to device settings, notification permissions, or profile permissions. Push notifications ar...

  • Austin G. created an article,

    Understanding Push Notifications in the Threshold app

    Push notifications are optional alerts that can be sent to your device as part of Morning Check-In. These notifications are designed to highlight situations that may need attention without creatin...

  • Austin G. created an article,

    Understanding Report Time, Motion Detection Window, and Minimum Activity

    Morning Check-In uses three related settings to decide when a report is sent, what time period is reviewed, and how much motion is required for activity to be included. Each setting does something ...

  • Austin G. created an article,

    Troubleshooting Morning Check-In

    Morning Check-In is designed to run quietly in the background and send you a motion report for the selected time. If it doesn’t seem to be working as expected, it’s usually due to one of a few comm...

  • Austin G. created an article,

    Understanding Morning Check-In in the Threshold App

    Morning Check-In is a feature in the Threshold app that gives you a quick daily motion update for your Residence. When this feature is turned on the app looks back over a set period of time before ...